How do you lead design innovation and scale great customer experiences?
My Contributions
Enterprise design leader & hands-on facilitator
- One-to-few relationships
- Partner & advisor with executive leadership
- Variety of innovation methods
- Prototypes for fast learning
Strategic approach with actionable blueprints
- Human-centered approach
- Identifies whitespace opportunities
- Aligns to business & financial objectives
Business development for new market creation
- Innovates with intent
- Launches commercially viable new products
- Leverages design thinking to drive growth
Teaching design thinking and business leadership
- One-to-many relationship
- Established industry speaker
- Creates a pull for Design as a strategic capability
- Elevates executive and creative teams
Enterprise design leader & hands-on facilitator
I facilitate workshops by partnering with global business leaders to identify, define, and create opportunities. I leverage a solid understanding of time-tested principles, experimental practices, and consulting methodologies to deliver usable solutions that add value and accelerate innovation.
Strategic approach & actionable blueprints
Working with the C-Suite and key strategic business leaders, I identify and scope whitespace enterprise opportunities that can increase value for the business. I develop actionable blueprints to lead effectively and manage with the resources available. As well, I provide thought leadership throughout the process.
Business development for new market creation
New businesses need to be built to deliver market opportunities and the products need to deliver customer satisfaction at scale. I leverage expertise in design, strategy, and innovation to create, activate, and build successful ventures.
Analyzing data in life or death situations to identify an opportunity.
- Enterprise design leadership and project manager
- Human-center design approach
- Partnering with Frere-Jone Type
Hands-on Brand & Design innovation launching a CPG start-up.
- 7th floor walk-up in New York to a national lifestyle brand in 18 months
- Identifying and owning two new market opportunities
- Best packaging awards & national media coverage
Hands-on Brand & Design innovation. CPG client achieved more success in 18 months than the last 15 years.
- Grew product line from 6 to 20
- Sales increased by $2X – $3X
- Industry praise from the top three vendors
- Winning the coveted Breakout Brand of the Year award.
Teaching design thinking and business leadership
I value mentoring and developing designers to work better individually, together, and at scale. I coach talent in the business value of design, design thinking, innovation, business leadership, high-performance, executive presence, and influence & persuasion.
Created a pull for Design as a strategic capability and drove value for the business by aligning philosophy and vision, enhancing divisional effectiveness, improving productivity, and elevating talent.
Consulting with design-forward companies like InVision, Adobe, Target, and Victoria’s Secret to elevate their executive and creative teams.
Established industry thought leader and creative and business institutions including; FUSE, HOW Design Live, REACH, AIGA, NYU Stern School of Business, & Harvard Business School
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