Keynote
Executive Leadership Strategies: Delivering the End to End Customer Experience
There is a critical demand for companies to have a best-in-class customer experience that solves real problems for real people. The challenge is, there is a vast shortage of executives who can craft a shared vision, unify the complete end-to-end experience, and have the trust of the people to execute this effectively and at scale.
As more and more companies compete for the customer, leaders are needed who can deliver against the end-to-end customer experience, galvanize teams, and deliver value in a way that the company can own. This keynote will share practical takeaways, usable strategies, and tactical frameworks around how to navigate these challenges.
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